Emergency Operations Centre

Emergency Operations Centres (EOC) are normally activated at the request of the Incident Commander or senior municipal officials to provide overall jurisdictional direction and control, coordination and resource support. The EOC utilizes the British Columbia Emergency Management System (BCEMS)  principles for organizing and managing EOC operations and activities.  By using BCEMS five functional elements an EOC will operate more effectively and consistently with its regional and provincial counterparts.  An EOC normally turns to the Provincial Regional Emergency Operations Centre (PREOC) for support when all of their resources are exhausted or they require coordination that is outside of their jurisdiction.

In the event of an emergency or disaster, the Town of View Royal may activate the  Emergency Operations Centre (EOC).  The EOC is our coordination centre during a major response where key municipal personnel and other agencies involved gather to support activities taking place at the site(s) of the emergency.

The EOC does not command or control on-scene response efforts, but does carry out important support functions through:

  • Collecting, evaluating and disseminating incident information such as public alerts and notifications;
  • Analyzing jurisdictional impacts, maintaining maps and display boards, and setting priority actions;
  • Managing requests, procurement and utilization of resources;
  • Coordinating and liaising with federal, provincial and other local governments as well as other agencies involved in the response;
  • Planning for the continuance of government.

The level of EOC staffing varies with the specific emergency situation.  Whether it be a volunteer or paid staff, each individual must be properly trained on what the EOC is, how it supports events and what to expect when called to work an activation.  The Town of View Royal staff and volunteers regularly train and exercise the activation, set-up, and operation of the EOC to ensure its constant readiness and effectiveness.  Staff also attends, when available, formal emergency management training through the Justice Institute of BC.

View Royals’ primary EOC is located in the Town Halls’ Council Chamber as it is in close proximity to Town staff who will manage the functions of the EOC.  Should the Council chambers be deemed unsuitable for management of any emergency, our secondary EOC would be set up at the View Royal Public Safety Building (fire hall).  In any case we have the option to activate either or both depending on our requirements.  In addition we have mobile capability using the Emergency management trailer should both primary and secondary EOC’s be unsuitable.


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